Contact us
Stuck, something not working, or just a question? Juntos is a small business, so this goes straight to me, Michael, and I reply personally, usually within a day.
Got it. Gracias.
Your message is with me now. I'll reply to , usually within a day. If it doesn't arrive, check your Junk or Spam folder.
Quick answers
Can't sign in on a new device?Open Juntos, tap Sign in, type your email and tap Email me a sign-in link. Type the 6-digit code from that email (check Junk too).
Mateo can't hear you?Inside Facebook or Instagram, tap ••• then Open in browser. Mateo works best in Safari or Chrome. You can always type your answers instead.
Cancel or change your planIn the app: More → Plan & billing. Cancel any time and keep access to the end of what you paid for.
RefundsA full refund within 14 days of your first payment. How refunds work.